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Thank you for shopping at Rachel's Red Roses!
Rachel's Red Roses
10925 116th Terrace
Overland Park, KS 66210
Shopping@RachelsRedRoses.com
All of Rachel's Gifts are unconditionally* guaranteed to arrive fresh and beautiful by the end of the day every time you order. If you are not 100% satisfied with the product quality upon arrival, we will replace it free of charge.
To ensure that your roses arrive in a timely fashion, please check that all information entered on the order form is complete and accurate. We MUST have a local phone number where the recipient can be reached during the day if further delivery instructions are required. All of our products are delivered next day by Overnight Courier. It is important that the products be delivered to an address that the recipient will be at on the day of delivery; otherwise the release option must be allowed for the Courier to leave your package.
Plant Care
It is important that the recipient of this beautiful gift carefully reads and follows the directions outlined on the "Care Information" card included with each giftbox. This care information is designed to supply your recipient with the ability to enhance the life of your gift for as long as possible. This care information is also available from our website.
Guarantee
All of Rachel's Gifts are guaranteed* to arrive fresh and beautiful by the end of the day every time you order. If you are not 100% satisfied with the product quality upon arrival, we will replace it free of charge.
*This guarantee applies to orders for which we have received complete and accurate delivery information.
ORDERS MUST BE PLACED BY 3PM EASTERN TIME FOR NEXT DAY DELIVERY. THERE IS ABSOLUTELY NO SUNDAY OR MONDAY DELIVERY!
All of our flower selections are shipped direct from our greenhouses via overnight delivery service. Each order is securely packaged in attractive, insulated gift boxes to ensure that only the freshest possible product arrives at its destination. Your gift selection will not arrive arranged in a vase even if a vase is purchased.
The following shows total shipping costs depending on the arrival day and destination.
Orders in the Continental United States, Hawaii, and Alaska
UPS Next Day Air - Tuesday to Saturday US Destination $14.90/package
UPS Next Day Air - Hawaii/Alaska Destination $24.90 / package
ORDERS MUST BE PLACED BY 3PM EASTERN TIME FOR NEXT DAY DELIVERY. THERE IS ABSOLUTELY NO SUNDAY OR MONDAY DELIVERY!
Orders With Canadian Destinations
UPS Next Day Air - Tuesday to Saturday Canadian Destination $14.90/package
Please note that some larger products may have additional shipping charges. The shipping price will be detailed during the order process.
Since our flowers are cut fresh and sent from the grower, there are no Sunday or Monday deliveries. Orders are only delivered Tuesday through Saturday.
Orders with United States destinations received before 3:00 EST can be shipped and delivered the next available day or on your selected delivery date.
Orders with Canadian destinations received before 12:00 pm EST can be shipped and delivered the next available day or on your selected delivery date.
NOTE: For best results, give the destination address of where the recipient is most likely to be between the hours of 9 am and 6 pm. The courier requires a telephone number for the recipient in the event they need to be contacted for further delivery instructions.
NOTE: Any cut flower gift selection does not come arranged in a vase even if one is purchased. Any deliveries for funeral homes or hospitals will require the recipient to arrange the cut flowers upon arrival.
Tracking Packages
You will receive an email with your tracking number for all destinations, the evening prior to your requested delivery date. You can begin tracking your package after 11:00 pm the evening before your delivery date. Your floral selection is guaranteed to arrive on the requested delivery date (times may vary depending on time zones).